Call Quality Monitoring

Allsec Technologies is one of the Best Outsourcing Companies in India. We are Flexible in executing the Transactions and Quality Call Monitoring across all the Media like Email, Chat, Voice and Paper mail. We help you in Improving the Agents’s Standard Performance by Focusing on their Interactions, thereby increasing the Performance. To know more: Call[…]

Use of Back Office Support/BPO

A back office in most corporations is where tasks dedicated to running the company itself take place. The term “back office” comes from the building layout of early companies where the front office would contain the sales and other customer-facing staff and the back office would be those manufacturing or developing the products or those involved in administration without being seen[…]